Refund policy

At kitshho, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition.
• The item must be returned in the original packaging.
• Proof of purchase is required.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.
• Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Support@kitshho.shop